• Crisis Severity ?
    0 Very low
    Very high 5
  • Impact ?
    0 Very low
    Very high 5
  • Humanitarian Conditions ?
    0 Very low
    Very high 5
  • Complexity ?
    0 Very low
    Very high 5
  • Access Constraints ?
    No constraints
    Extreme constraints

Key figures

  • 1,319,000 People displaced [?]
  • 641,000 People in Need [?]



Jordan hosts around 658,000 registered Syrian refugees, although the real total of Syrians is estimated at around 1.3 million when those not registered are taken into account. An overwhelming majority of the total Syrian refugee population (estimated 81%) are living out of camps.?

Almost 6 in 10 Syrian refugees of working age are unemployed. Amid aid cuts and the COVID-19 pandemic, most Syrian families are relying on humanitarian assistance to meet their basic needs. Before the pandemic, Syrian refugees living outside of camps spent more than two-thirds of their monthly household budget on shelter, leaving few resources for food, health or education. They often resorted to negative coping mechanisms such as cutting meals; child labour, or early marriage. This is a rising concern as more urban refugees and host communities have difficulty accessing basic services and earning an income due to the COVID-19 containment measures.?

Some 10,000 people continue to be stranded in a no-go military zone on the northeastern border with Syria, in an informal settlement called Rukban. Its population consists mostly of Syrian women and children. Humanitarian access to the settlement has been denied since the arrival of the COVID-19 pandemic.?

According to an assessment conducted in February 2020, the average unemployment rate among all residents in governorates with the largest influx of refugees has increased by about 3.3% since the beginning of the Syrian Refugee Crisis. In 2018, 78% of the Syrian population was living below the Jordanian poverty line.?

INFORM measures Jordan's risk of humanitarian crisis and disaster to be medium, at 4.1/10.?

COVID-19 Outbreak


Jordan has reported 461 confirmed cases and 9 deaths as of 4 May. Curfews and movement restrictions have been applied since 15 March, including in the Za’atari and Azraq refugee camps. According to a rapid needs assessment involving 530 urban Syrian households (HHs) and 401 Jordanian households, around 50% of the former and 67% of the latter reported higher food prices in the previous week. The number of Syrian refugee HHs reporting an acceptable food intake decreased 4% compared to the third quarter of 2019 and this might point to a worsening of their food security situation. Resident population as a whole reported uncertainty of going back to previous jobs in the informal sector and progressive depletion of already scarce savings. Another recent survey found Syrians were concerned about covering food, rent and healthcare costs. Restrictions have affected aid agencies, which have scaled down their presence and adopted methods such as telephone monitoring and surveying, and remote cash transfers.?

Key Priorities


Livelihoods: Government restrictions are limiting the access of refugees to the labour market. Over 2016-2018, food security deteriorated slightly among registered Syrian refugees living in host communities. The unemployment rate for Syrian refugee men is 23% and is double that for women?

Shelter: Refugees living outside of camps spend a large portion of their income on expensive, unsafe accommodation.?

Health: As subsidies for Syrian refugees living outside camps are cancelled, healthcare becomes increasingly unaffordable for a majority of refugees.?